Please read our Frequently Asked Questions below. If you still need help please contact us ♡
General
Garment Care
Please wash and iron all items inside out and on a 30 degree wash to protect any print and keep your items soft.
Wash with similar light colours.
What is your sizing?
Our sizing is currently:
TSHIRTS - Unisex UK fit (xs to xxl)
Size UK 6-16
SWEATERS - Unisex UK fit (xs to xxl)
Size UK 6-16
JOGGERS - UK fit (xs to xl)
Size UK 6-14
Can we collab?
Please sent us a direct DM via Instagram for any available collabs.
Shipping
Where do you ship to ♡
Hey! We currently ship to UK and Northern Ireland.
We hope to add worldwide shipping soon ♡
How long does shipping take? ♡
Our shipping takes 3-5 working days
How do I track my order? ♡
You will be sent a Royal Mail Tracking number once the item is packaged.
How Much Is Shipping? ♡
Shipping charges are calculated at check out and is based on Royal Mail prices equivalent to the weight off the order.
Returns
Returns Terms + Conditions
We allow 14 calendar days for returns.
We are unable to accept any items which have been soiled e.g. shows sign of excessive wear, makeup/tan transfer.
All returns costs are duty of customers unless wrong/faulty items.
We are not accountable for any lost returns please ensure you keep hold of any return receipts.
How do I return an item? ♡
Please send us an email to heybabe@confettithelabel.com for return info this must be within 14
calendar days of receiving the item return postage costs are customers responsibility.
How long does it take to process my return? ♡
Once the item has been received and checked your refund will be process within 3-5 working days.
Can I exchange for a different item? ♡
Due to our business being small we are unable to exchange items. Please reorder or message us if you need help with sizing ♡
I have received wrong item/item fault ♡
Oh no! We are so sorry something has went wrong. Please email us within 14 days so we can sort this out for you at heybabe@confettithelabel.com